w. Patrick Gale

Design, photography and ramblings

Month: April 2016

Skype for Business desktop recording

I am always forgetting how to record something on my desktop using Skype for Business. So here are the steps:
– Under options choose Meet Now
– Choose OK (to stick with default setting of ‘Use Skype for Business with full audio and video’); NOTE: you will NOT have the ability to Start Recording unless you choose this option*** (even if you are not planning to use audio for the recording)
– Start presenting your desktop, program, etc. using the present option in the conversation window
– In the conversation window, go to the Options icon (…) and choose Start Recording

Remote Assistance

Today I was battling with trying to have someone send me a Lync for Business (Skype) request to setup a remote desktop session for viewing their desktop, but the options to make that happen are not obvious or difficult to initiate. I thought surely there is an easier way for someone to request help and initiate a remote session to their computer to help troubleshoot a software problem. After much pulling out of my hair and even looking into AutoAssist for Lync (which probably would work as well), I stumbled across Windows Remote Assistance. By far the easiest way to have your co-worker send you a help request it seems using built-in Windows tools.

After I test it out and everything goes well I plan to add a big HELP ME! shortcut icon to their desktops that starts the msra.exe remote support program. I have my fingers crossed this will work.

A quick comparison of data collection services, Qualtrics and RedCap on campus

I wanted to give a quick update on the services offered on campus for those collecting data for studies, polling, or surveying:

I know some of you use RedCap, but have you seen the new version of Qualtrics.  For those who use RedCap and like more flexibility in formatting of your forms, the latest version of the campus Qualtrics software is much better than the old version they were running last year.  You also do not need to jump through the hoops required by RedCap to setup a project; simply log in with your ONYEN.  Qualtrics can be found here and is easy to setup and test:
https://software.unc.edu/qualtrics/

Qualtrics however does not have the advanced built-in analysis or query tools of RedCap nor the data dictionary in Excel format (which is most helpful for data nerds like me).  Also Qualtrics does not allow you to make changes to responses once a survey is completed, so you can not go back and correct an incorrect response made by a respondent.  This is a big sticking point with business process requirements I have.  RedCap does allow for edits to responses even after for submission, which is a plus.  RedCap can be found here:
https://redcap.unc.edu/

Both software/service is free to use, however if you are not willing to read the manuals, create the forms, and manage the project yourself then you will be paying for IT help. I find Qualtrics to be more user friendly for first timers to setup a survey/project.  Another useful thing I learned is the Qualtrics survey export files (.qsf) are JSON formatted and give way more detail about the survey than the Word survey export for those needing more detail for a data dictionary or codebook (I recommend opening the JSON file in an online JSON viewer such as https://jsonformatter.curiousconcept.com/ as it allows you to visually expand and collapse JSON elements making them easier to read than a normal text editor). However RedCap does a much better job at forcing you to know exactly how the data will be collected.  Anyway, just a few things to think about.

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